Comprehensive Student communication Management

Deliver targeted emails, printed letters, and phone calling campaigns to segmented prospect and constituent lists in a planned, proactive manner. Log every student communication be it through email, fax, call or web Individual and group communication. Group email and group comment/Alert/Updates.

Ensures effective Handling of ticket related issues like Opening, Closing, Assigning, Holding, Transferring and Escalating tickets Identify, track, and maintain information about tickets by issues, status, departments, term, period etc. and how individuals respond to those tickets which helps in risk management.

Coding: Open tickets aging by automatic color coding Academic satisfaction surveys can also be circulated, captured and crunched.