About Us
QuScient
is a leading provider of outsourced services in customer relationship
management including tele-sales and customer care, back office
processes including processing transactions in accounting/administration
systems and technology services including software design/deployment
to customers worldwide.
QuScient is founded by entrepreneurs / technologists with a solid
track record. We have an accomplished leadership team with years
of experience providing outsourced solutions to US customers.
With three delivery centers in Chennai, the outsourcing capital
of India, and offices in VA, USA QuScient maintains a sharp focus
on the education sector, providing innovative products and services.
These services are facilitated by QuVarsity™ a highly
configurable software built on cutting edge technology architecture,
our Student Contact Management Software, which records and displays
student lifecycle information, profile data and contact history
therefore providing a 360 degree view of the student to the university.
Any communication that emphasizes a student problem is raised
as a ticket for resolution by the appropriate university department
and therefore is a great help desk tool.
In recent years US universities have been increasingly challenged
with the issue of student attrition. The most significant business
need is to rapidly improve student service and increase retention.
Based on our extensive exposure to the US education space, we
have created Retention services that form a part of our suite of offerings
focused on the education vertical. QuVarsity™ is used by
all the staff in the University who interact with the students
to enhance student service levels.
QuVarsity™, which seamlessly interfaces with existing
technology systems, has been a driving factor in reducing student
drop out rates among our clients in the education sector.